Usacomplaints.com » Furniture & Equipment » Complaint / Review: Power Bob II - Poor quality furniture and terrible service. #396810

Complaint / Review
Power Bob II
Poor quality furniture and terrible service

Purchased two power recliner loveseats which were said to be the very best within the shop. 30 days after shipping, the joints were breaking, the pillows were loose, both halves of the loveseats no further arranged. Named Customer Support, they delivered an inspector. He explained he might repair the joints, however in their own terms, both of these loveseats "where sh*t". He explained these were from the new merchant, and he showed us the reason why for that loose as there is practically nothing underneath the foam for assistance. He recommended that people "reselect" various furniture as he explained when we simply changed using the same task, exactly the same thing might occur due to the design defect. Meanwhile, I'd previously place in new wall to wall rug, fresh curtains and fresh highlight items particularly selected to-go using the furniture I purchased, in shades that will limit what shade of furniture I really could have, until I needed to begin once again.

After I returned to Frankis to reselect, they might not have now been any less thinking about the issues I'd using the furniture, and essentially explained togo discover another thing after which tell them what we desired to purchase. The revenue woman who'd been our best buddy whenever we were first buying (and he or she noticed our somewhat great credit point) no further appeared to have any curiosity about us. They just have two kinds of energy loveseats/couches that are the PowerBobI and also the PowerBobII. And also the alternative energy design just is available in one-color that will not opt for the shades that I'd only redecorated my family room.

Therefore, would not you believe that Frankis would wish to use me to create me only a little happier? No. They do not care. They essentially stated, possibly consider your cash back or choose another thing out, plus they were not whatsoever bit thinking about dealing with me to produce a family room collection that will operate. These were really thinking about attempting to sell me a sizable leather sectional which was listed nicely above what I'd previously invested, and much more than I needed to invest on something which was a bargain. I stated that perhaps I'd notice if there is an identical sectional within the "Hole" discount part of the shop. The revenue lady stated she'd examine because it was journey down two routes of steps, that will be hardon my handicapped spouse. She returned and stated that there is no leather sectional within the Hole - there have been one, however it was offered that day.

We went house and consider it and perhaps calculate to determine if that large sectional might match. On our way to avoid it, I chose to create a quick journey right down to the Hole simply to observe that which was there. Envision my shock once the very first thing I noticed coming off the steps was THE SAME SECTIONAL that people had observed upstairs, for $800.00 less... Geee... Do you consider the revenue lady lied to us to preserve us from purchasing a cheaper device and maintaining her from obtaining her fee??? She likely never believed that people might proceed downstairs, and experienced secure laying thru her teeth.

We're along the way of replacing the majority of our home with new furniture. Imagine which shop will not be obtaining some of our company (or our cash!)


Offender: Power Bob II

Country: USA   State: Massachusetts   City: West Springfield

Category: Furniture & Equipment

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