I'd really a damaging encounter with buying furniture at Pottery Barn. I visited obtain a coffee-table there plus they did a check to ensure they'd them about the areas. The salesman assured me they had one in-stock, they might label it with my revenue slide which I'd thirty days to choose it-up to conserve about the shipping charge.
14 days later, I organize to use a vehicle and palm the bill over, then wait about half an hour. Then they advise me that they're "minus 2" on inventory and they cannot discover the desk everywhere about the westcoast. They'd really offered the desk I'd taken care of and had no method to change it.in the "minus two" I suppose somebody else was within the same ship I had been.
Ultimately they really contact various other shops and discover one several areas absent (perhaps it is time for you to update the stock program) after which organize to move it towards the shop I really bought it from. After I request when it'd maintain, the individual reacts having a wave after which informs me I've to contact every single day to "remain on them" since you will find a lot of supervisors that no body understands what is happening. He really stated that! Simply the load is on me to search for the item I currently taken care of to ensure they do not market it from under me again. There is no present to deliver it to straight me to correct the issue they produced. After spending $700 for ostensibly an MDF container with veneer onto it, you had anticipate some semblance of customer support.
In conclusion, I don't trust Pottery Barn in order to keep a precise stock or even to have the ability to educate their employees to not market items which aren't any longer their home!
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