Usacomplaints.com » Furniture & Equipment » Complaint / Review: J.C. Penny - Franklin Recliner leather peeling. #391486

Complaint / Review
J.C. Penny
Franklin Recliner leather peeling

Purchased a couch in March in December it had been ripping the leather end, like the method ford vans peeled the color within the 1980's do to poor primer. Had support man out, he got images explained it had been quaranteed annually, that it'd be fixed or changed, I'd notice from JC Penny that evening, following a week I informed Pursuit, charge card, the card I created the purchase on. They instantly got my part, getting them off my bill. Pennys ultimately approached us, informed my spouse the substances in my own hair triggered the issue which the Guarantee would not protect it. I informed the Pursuit CC organization and delivered them images of the chair and questioned the way the guarantee was decided to become unacceptable when they did not have a test of the seatis addressing or my hair? Pennys named again, informing my spouse the chair was stopped design, that people is going back towards the shop and create a choice of another chair, nicely, resting on the ground was exactly the same discontinued chair, and many seats of Lesser-Quality. Thay subsequently explained I'd to buy and purchase the 2nd seat before they'd matter a credit for this. It was a lot of for me personally, I informed the supervisor he should come get the previous seat and he advised me that I'd to complete the trade, thank heavens I'd the experience to make use of my chase creditcard.

We left the shop, I informed the charge card organization of what had happened wondering when they might persuade Centis to get their seat. Following day my spouse got another phone from JC Pennyis, they're buying up the faulty seat tomorrow between 9am and 1 pm. I'll be videotaping the get. Additionally I continued point towards the chairis, producer, appears the chair I purchased was a discontinued design that J.C. Was promoting like a Fresh Seat.

Anyone available that's planning for a main purchase, make use of a charge card, the credit card organization, such as for instance pursuit in cases like this will defend your privileges, had i settled money, i'd have been stuck with this orange.


Offender: J.C. Penny

Country: USA   State: New Jersey   City: Deptford

Category: Furniture & Equipment

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google