This really is my first encounter with Ashley Furniture. I visited and bought a dining area collection on July, 26. At that time of my go to the salesman, had the agreement drafted... When it had been finished, he explained there's you should not study all that I Will let you know what it claims and where you can preliminary. I ought to have browse the agreement since what he didn't inform me was there's a NO-RETURN/REIMBURSEMENT plan. The dining area collection was shipped on 9/7/07 and I inspected it for scratches and noticed none... Soon after the delivery men quit, I realized that there is a niche between your stops of the table and also the middle area on both sides of the desk... I instantly named Ashley (just 15-30 minutes after shipping), which was after I discovered they'd a no-return policy. I had been informed that the specialist could be sent to find out if my completely new desk that we paid $744.22 might be FIXED. Meanwhile after deeper study of the desk, among the finish areas was stained another shade.
Fourteen days after shipping the specialist arrived on the scene established the spot is known as "green wood" (I think) which the spaces couldn't be fixed.in those days I told him I needed a brand new table that used to donot purchase a fixed desk. He mentioned my discuss his paperwork (I didn't obtain a backup of it).
9/26 - Ashley's named stated they'd obtained the specialists statement along with a fresh table-top have been requested also it was get 7-10 times for this to reach.
Since 9/26/07, I Have removed from focus on 2 various events to meet up Ashleyis delivery men and equally period the table-top had exactly the same issues and I declined the shipping. On two additional events, Ashleyis has named to express another table-top was prepared for shipping and needed to call-back and stop the shipping since both of these tabletops are broken. I notice from Ashleyis furniture significantly more than I actually do from family and friends. I'll never buy anythings from Ashleyis again and that I inform everybody I understand to not buy from their website. At that time of the publishing it's December 24 and that I still don't possess a ideal dining area collection. Nowadays, I'll document a using the BBB.
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