Hello,
Approx three months ago Bensons Beds delivered some beds for me, the day before I had my whole house carpeted in cream colored (very expensive) carpet.
The delivery men walked across my garden and into my home without foot coverings, ruining my hallway, stairs and two bedroom carpets. Bensons have cleaned the carpets twice and now have said that as they have cleaned it twice I should buy some cleaning materials myself and clean the carpets...
I have been calling every day for two months and Pam Hughes refuses to answer my calls, please can someone give me some advice. I have been crying over this, I am a single parent and work full time to provide for my children and give them a lovely home, all the building work has stopped whilst I try to resolve the matter.
Regards,
Amanda Clark
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