Usacomplaints.com » Furniture & Equipment » Complaint / Review: American Furniture Warehouse - Racial discrimination and poor customer support. #217185

Complaint / Review
American Furniture Warehouse
Racial discrimination and poor customer support

I recently purchased a desk collection from American Furniture Factory.

I'd to generate to some other shop to choose it-up simply because they didn't contain it in Aurora. I visited the mega-store in Englewood plus they mistreated my desk because they were getting it out in my experience. Not just that, a worker strolled by me and created replicas of Oriental sounds like I really could not speak English.

After I called to determine easily might are available in to keep in touch with a boss, they extremely frustrated me from arriving and attempt to say me down having a 30 buck available credit. I subsequently got my time for you to generate completely to Thorton and talk to the client support supervisor and he or she was aggressive and exceptionally rude. She didn't actually be seemingly worried that bias was a large problem and he or she attempted to show the problem on my by attempting to blame me for arriving for vengeance after I didn't actually note by what occurred towards the worker. Then she proceeded to boost her speech at me and swore at me. I really could not think that THE CLIENT SERVICE DIRECTOR swore at me! I'm and certainly will proceed to complete anything in my own capacity to distribute the term towards the world about National Furniture Factory and just how they're improper plus they discriminate as well as their supervisors declare at clients and therefore are extremely unhelpful. They created the problem five times worse. All I needed was in order for them to really display certainly sincere problem and recognize the intensity of the problem and that I didn't get that whatsoever. The supervisor did not actually apologize in my experience once during our discussion, not until before i quit having a fresh stool (since after I purchased the desk, it had been damaged in two after I introduced it house and thus was excrement), since then she possibly recognized what she'd simply completed and was attempting to replace with it by being good. I can't think this type of business has been run-in this type of method. When they do not do something for bias and find out it being an daily criticism, I actually donot actually need to know the things they do with different circumstances. When I can easily see within the additional grievances, it appears as if they do not worry about their clients of course if they do not care enough to need their company, well they'll DON'T HAVE ANY business whatsoever. The nerve of these individuals to make me feel just like I did so something amiss, they've no idea what they've screwed with. It's the 21stcentury, bias isn't ok. It's an essential issue and that I cannot think a company like AFW might simply clean it away enjoy it was nothing. I really hope Jake Jabs understands what type of organization he is been creating.


Offender: American Furniture Warehouse

Country: USA

Category: Furniture & Equipment

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