Usacomplaints.com » Furniture & Equipment » Complaint / Review: Target - Return policy. #1000559

Complaint / Review
Target
Return policy

(December 3) Just a note to the consumer... Please be aware that there is absolutely ZERO chance of returning something to Target after the 90 days has expired!!! This past summer I purchased several tech shirts for a race which my family and friends were participating in in honor of my daughter who suffers from multiple disabilities. Four of the shirts did not fit and were unfortunately tucked away in the back of the closet only to be recently discovered. The shirts were brand new, all tags still attached, receipts were in the bag%u2026but the receipts had expired less than a month ago.in hopes of still being able to return the items and apply the money to a Sub for Santa project, I made an attempt to return them to the local Target store! I was informed that I could not be compensated in ANY way! Time had expired!!! They were not even willing to issue a gift card for the amount expended! I requested a phone number so that I could speak to someone in the corporate office. Once again, I was informed that there was NOTHING that could be done but that they would make note of my complaint!!!

Ironically, in speaking with my sister-in-law who happened to be in the store, she shared with me a story where her mother had also had a nightmare of a time returning an item that she had recently purchased from Target.com and her receipt had not even expired! With the Holiday Season upon us, and an economy that is shaky, a Return policy that you can have confidence in is a huge plus! So beware%u2026

Moral of the story: Unless you are 100% confident that you will be satisfied with the product and there will not be any reason to have to return the item, I would consider purchasing the item elsewhere. There is peace in mind in knowing that your purchase is backed by a secure Return Policy. Many of Targets competitors (such as Wal-Mart, Shop - ko, K-mart, Kohl%u2019s etc.) are willing to work with you even if it is merely in the form of an in-store credit (even after 90 days). At least with an in-store credit, in my opinion, both parties come out a winner%u2014the company keeps the money within the store, and the consumer is not left holding a purchase which they cannot utilize!

I normally do not write negative reviews! I strive to look for the positive in a transaction, but today I am left with $40 worth of shirts that I will never be able to use. This was a huge chunk of change which could have gone a long way in purchasing needed items for someone less fortunate!


Offender: Target

Country: USA

Category: Furniture & Equipment

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