Usacomplaints.com » Foodstuff » Complaint / Review: Papa John s - Terrible Customer Service. #916768

Complaint / Review
Papa John's
Terrible Customer Service

This isn't the very first time I've requested and it is not the very first time I've had an issue with this specific area 10330 Pit #3 Riverside, CA 92505. I named directly into create an order and that I was placed on store. Subsequently, the worker that responded didn't reply the telephone having a pleasant perspective. I expected her to ensure the nutmeg was upset equally. She rudely responded that she didn't understand what which was. I told her to ensure they distribute the nutmeg and topping evenly. Additionally, I questioned her to ensure that they'll prevent air pockets. She (the worker) responded with perspective that she can't handle the stove. I am sure there's a heat gage using the stove period devices that may be alter. Or your money isn't organized properly.

After I came towards the shop the surroundings was automatic and rude. No body might recognize the client (me) or possess a simple grin. Right after I joined the doorway the worker stated, " are you able to delay on minute?" which was my introduction. She requested for my title and explained my whole. Our sibling-in - regulation was with me and he or she desired to increase the purchase. She requested for that cost for an order of hot wings. The worker responded they ceased their carryouts. I requested at 9:30pm? She said yes. Its was Sunday and also the sign-posted claims 10pm, ineffective Papa Johnis transformed their carry-out period that requires to become updated. After I obtained my purchase I appeared to determine if my cinnamon cake was created when I required. It had been like burnt cracker with nutmeg and topping slapped on. I informed her it appears burnt and there's dark round the crust. She explained easily would of arrived earlier my purchase would not have already been burned. That made me upset at that time. I informed her I'd like my money-back and he or she immanently went away. She returned and stated we are able to remake it and it'll consider 15 mins and I stated thatis good. Once more she introduced the cinnamon pie back that search as though she simply established it a-side for 15 mins and offered me the same a burnt cinnamon cake. I simply strolled out, since I sensed she wasn't hearing.

I'm not likely to keep repeating myself when Papa Johnis workeris do not not benefit their clients. The workeris appeared as though these were more concerned of having from the shop promptly instead getting of the clients, that are revenue, that pay the workers to function. I would recommend to possess more of the pleasant worker in the table and telephones to advertise excellent customer support. I be prepared to discover what's on Television that Papa John's promote simply because they created "actual" pizzais.


Offender: Papa John's

Country: USA   State: California   City: Riverside

Category: Foodstuff

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