Usacomplaints.com » Electronics and household app. » Complaint / Review: Toolfetch - Paid the product full with shipping, 2 weeks later received an e-mail to pay them $70 more. #981456

Complaint / Review
Toolfetch
Paid the product full with shipping, 2 weeks later received an e-mail to pay them $70 more

Stay away!!! This company is a scam!

I ordered a foldable solar panel for camping from their website. When I was ordering, I typed my current address and the website calculated the total shipping amount of $7.60 and I acknowledged the total amount of $129.59 and paid thru paypal. I received a sales ordered receipt acknowledgement and started waiting..

One week passed there was no response from anyone, second week almost passed and I asked about what is going on, and there was no answer.

I e-mailed them numerous times and finally someone in the company replies back to me the following e-mail after 12 days:

"There will be additional shipping charges of $69.38 Toolfetch Christian"

They want me to pay $69.38 more on top of $7.60 I paid to send a product that only weights 2 POUNDS!!! This is absolutely crazy.

How come the website never had such claims when I ordered and paid for shipping alredy and acknowledged with a PROOF OF SALES? How come nobody responds to my e-mails for numerous days and finally after 12 days? Where is the REFUND?



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