I purchased a Maytag machine (centennial) due to the status. I purchased the machine on July 7th of 2011. On June 15 the machine simply quit functioning. I named Maytag, they stated because the guarantee was over that I'd to pay for a specialist in the future out also it might charge $129. I had been annoyed but I'd to truly have a machine and so I planned it. The technology arrived on the scene stated the motherboard was poor. He explained this is a typical issue with this specific device which Maytag must really remember the component. The replacement part was definitely better. He suggested I contact and protest. The component was $180. He explained that Maytag might pay me since it was so near to the guarantee stop. After all critically - 8 TIMES after dark warranty. That is absurd. I named Maytag back and described the problem. I truly believe they ought to have taken care of all it, but I'd be satisfied with atleast element of it. It had been a week in the guarantee time. I acquired the reaction of "because you currently taken care of it there isnt something we are able to do."
That's crap. I'm within the customer support business and there's NO MEANS I'd allow a customer get handled with such neglect. Maytag is profitting from a fake status and believe people ought to be conscious.
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