Usacomplaints.com » Electronics and household app. » Complaint / Review: Direct TV - Promised DVR Playback on 3 TVs but Needed $400 Equipment. #902400

Complaint / Review
Direct TV
Promised DVR Playback on 3 TVs but Needed $400 Equipment

Ordered Sat. TV over tele. Want 1 DVR recorder and able to watch pre-recorded shows on 2 other TVs.

Sales man said O.K., can do. Asked if I had Hd TV., answer no HD tvs in house. Told no Problem, can upgrade later. Installation day, Installer tells me yes, you can record on 1 TV watch on all 3 TVs. He then installs equip that will not do that.

Shows me 1 Tv that is working fine tells me that all 3 tvs can replay pre-record ings back. I sign contact, next after installation i find that I can only play back shows on 1 TV.

Call customer service told I had to buy 3 new HD Tvs plus $400 of equip. After only 3 days of service want $400 to cancel contact that was not what ordered and I did not get service I was promised. At least 3 different people lied to me just to get me to sign the contact.



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