Usacomplaints.com » Electronics and household app. » Complaint / Review: Montel Health Master Blender - Poor Customer Support. #900371

Complaint / Review
Montel Health Master Blender
Poor Customer Support

I purchased 2 Montell “Health Master” appliances. No, it’s not really a positive thing. I named to ask just how to return the appliances simply because they don’t execute the way in which I anticipated after viewing the infomercial. I had been informed I’d get a contact having a return slide to put up the container. The repetition had me verify my current email address and he or she repeated it in my experience. Following a day or two I named again to inquire why I didn’t obtain the return slide. I had been informed they'd the incorrect email.

After I purchased the appliances I had been viewing the infomercial simultaneously. I named the telephone number about the infomercial because they were providing to knock-off one entire cost. I decided to create 1 cost of $144.95 and 3 more funds around $35.00 per month following the individual about the telephone provided mean extra discount for purchasing 2 appliances. I established the conditions using the order-taker again and again and published it along.

Rather they debited $144.95 from my consideration and also the next money was $104.95, not the anticipated $35.00. I named Wellness Grasp plus they stated they intend to charge two or three more funds of $104.95. I told them which was not what I decided to and requested to get a reimbursement of the $104.95 instantly. They stated there’s nothing they are able to do because they never heard about the cost contract I approved. They stated they are doing report conversations in customer support however the telephone number I named in the infomercial is just a “different number” where they don't record discussions.

I asked if it had been another organization. The client support representative I spoke to stated number, its only a “different number”. She stated there is no means they might show I approved any cost program. I requested since I'd an event with another organization which used one organization to put requests and another organization for customer support. For the reason that encounter I named the leader of the organization and he or she believed they'd previously ceased applying that customer support organization simply because they were so poor.

Back to the Montell appliances. They stated there’s nothing they are able to do for me till they get the appliances back from me.

I quickly named Chase Bank to challenge the money used to do not approve of $104.95. Chase stated because the deal continues to be pending I will delay till it posts tomorrow. Subsequently I’ll possess the money-back in my own consideration within 1-hour.

I'll provide the appliances back again to Fedex nowadays and that I can get my $144.95 back too.


Offender: Montel Health Master Blender

Country: USA   State: California

Category: Electronics and household app.

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