My husband and I swicthed to Metro to save money. BIG MISTAKE!
Return policy is 7 days or 1 hour of less of talk time. We got out reciept and the time stamp on it said 4:46 P.M. April 7. We paid $299.28 for two phones anf one month of per pay. We were have trouble getting service at our house so we were not happy about that, we went out of town for two days and got NO service where we were at, so we headed back to the Metro store. Both my husband and I were sure that we hadn't use the 1 hour of talk time. When we got down there we were told that both of us had went over our time. So they would not refund us nothing!
So further investigating there was a 64 minute call from my husband to me at 4:48 P.M. April 7. We hadn't even left the mall yet, and why would he call me when we are right there walking side by side! So we can prove that we were with each other because he signed on reciept, and I sign the other. I called Metro customer service and all they could say was sorry. I can't believe that I threw $300.00 dollars away, never again. If any who asks what I think of Metro pcs I will let them know, stay where your at!
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