I worked for AT&T sales for a short while. Actually it was a company that AT&T OUTSOURCES to for sales. If you called responding to a mailing advertising a FREE Nokia Phone, you were set to be RIPPED OFF. I know first hand—they trained me. First of all, the phone is advertised as FREE-but you had to pay for it and wait for a REBATE. This is a ploy to get your money UP FRONT and they play the float time and wait THREE MONTHS to send your rebate. (Think of all the INTEREST they're earning on YOUR MONEY.)
Next, I was supposed to PUSH ACCESSORIES down customers' throats. That's where the money is for AT&T. All the accessories are OVERPRICED and are EXACTLY THE SAME as the ones you can get YOURSELF at an electronics store.
Imagine how I felt when customers constantly would say "IS THE PHONE F R E E???" I would have to tell the truth and say, "You have to pay for it, but AT&T will send you a REBATE in 6-8 weeks."
I got so SICK of being of part of this RIP OFF that I simply quit.
Bill
St. Louis, MO
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