Complaint / Review
Plantronics
I have been going in circles for weeks trying to get my defective bluetooth unit replaced. I keep getting the runaround. They are making it impossible for me to get a simple replacement unit

I have been trying to get a defective bluetooth unit replaced. I have been going
in circles for weeks. The "customer service" department keeps coming up with new
and exciting problems with my request. I have sent proof of purchase by uploading
it to their site. They refused it. I have to start the process over and try again. I really
think they are making it extremely difficult so I will give up. I am getting so tired of the
runaround, I just may do that. I have already replaced the bluetooth with a different brand
that works wonderfully.