Ordered from the Vinyl Revolution website in September for a CD copy of a record. Credit card immediately charged for $55 but no e-mail confirmation. Called them in early November since it had not come, and they said they were working on it.
Tried calling in December, their voice mail was full, so could leave no messages, and there is no other contact info on their website. Voice mail was full every time I called for next few weeks. Found an address for them in Butte, Montana, on the Internet at a Better Business website. I sent registered mail to that address in early January complaining. Letter came back undeliverable. Found a Missoula address and tried that, but letter again came back.
In January, filed a complain with Montana Better Business Bureau as well as the Montana Consumer protection agency. Better Business told me they had gone out of business, and BB has updated their site with a warning. See: http://www.bbb.org/eastern-washington/business-reviews/compact-discs-tapes-and-records-retail/vinyl-revolution-in-butte-mt-5005557/.
However, the vinyl revolution website still seems up and running! Do not throw away your money ordering from them. They cannot be contacted, since their only listed contact number has full mail box and they have no address available anywhere.
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