Complaint / review / scam report
Nusrat (Brian) Hasan I emailed Brian, Owner of World Phone after supposedly new phone was received by UPS. I informed him the phone was a used phone and did not work. He did absolutely nothing to help me

Complaint / review text:
Nusrat (Brian) Hasan is the owner of Mr. Hasan resides in New York. This Company has two locations (Jamaica, New York and New York, New York).

I paid with Visa Credit Card through the company website a total of ONE HUNDRED SEVENTY EIGHT AND 00/100 (DOLLARS). Mr. Hasan's Company charged me the price of the damaged phone, plus charged me a separate fee for insurance coverage, which I absolutely knew nothing about.

After I received the cell phone (which was delivered by UPS), and only had it in my possession a day, I decided to charge the phone and use it. Then the phone would not work, and I tried calling this company. Their phone lines are busy and it is very difficult to get through. I finally received the email of Mr. Brian Hasan from an employee over the phone. He recommended that I email him and explain my problem to him.

My spouse and I sell (PrePaid Legal) Legal Shield. I have been informed by an Attorney-at-Law to contact the FBI, FCC, Attorney General/Consumer Affairs for the State of New York, and the Better Business Bureau in New York, which I plan to do in the near future.

As it stands, Mr. Hasan has my funds of ONE HUNDRED SEVENTY EIGHT AND 00/100 (DOLLARS) and I still remain with the damaged phone in my possession, until I take further action on this case.

Contact information:


Country: USA   State: New York   City: New York
Address: 350 5th Ave. , 59th Flr
Phone: 71852600042127312257

Category: Electronics and household app.


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