I just received two emails, each detailing that my order had been shipped. The only trouble is, they were from 2007! I did indeed purchase two merchant terminals in 2007 and they were received and used.
The fact I'm receiving those notices in 2011 tells me their customer info database may have been hacked and any CC info contained is in jeopardy.
Sent an email and received the customary automatic response, assigning a case number. Tried to call and got a weird forwarding kind of ring, then a "goodbye!" and disconnect. This happened on both the toll-free and local numbers.
Very fishy... They may be in trouble and not wanting to deal with customers.
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