» Electronics and household app. » Complaint / Review: - Customer service is abhorrent!. #662799

Complaint / Review
Customer service is abhorrent!

Utilizing a web look for "Motorola Droid X components", I had been aimed towards the site. Through the web site, I created instant cost (including delivery costs) on 7/27 for that below-listed product:

NOBLVQ2BK-Motorola Droid X Leather Case Straight Removable Cut Dark Item# 33590526

(leather situation for Motorola Droid X)

I obtained the item on 8/6. Upon starting and trying to make use of the situation, it had been instantly apparent the case wasn't created for the Droid X. The telephone has ended 5" long, as the situation is simply more than 4 1/2" long when closed. It'd not really come near to final as it was made to do using the phone-in it

I created numerous calls towards the organization, usually aimed to voice-mail. I quit numerous communications. Even today, I've not had a person support consultant speak with me.

I've delivered numerous emails including pictures of the situation with my phone-in, not installing correctly. Their one-sentence response requested easily had positioned "a skin over my telephone".

Their following 2 phrase mail response (nights later) was they could be pleased to substitute the "faulty" situation with another. I responded the situation wasn't faulty, simply not created for my design telephone. I required they reply with kind of situation and measurements of situation they'd substitute with but, they didn't respond. At my very own cost, I delivered the situation to

The corporation doesn't have respect due to their clients. Their return policy (especially given that they offered a deceptive product) and customer support is abhorrent!


Country: USA

Category: Electronics and household app.


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