Complaint / Review
Digiexpress
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I entered an on-line order with them for an Ipod battery replacement on 2/16.

That same night I was able to fix the Ipod and cancelled the order on 2/17.

On 2/22 I contacted them about the status of refunding the order I cancelled.

On 2/24 they sent me an e-mail saying 7-10 days.

On 3/1 I asked again about my refund.

On 3/1 they told me they were behind.

On 3/1 I told them this was un-acceptable.

I was told someone would contact me on 3/3 and nothing happened.

On 3/10 I am asked again about my refund and told them I would post a compliant on Youtube next to their online ads.

On 3/12 I got my refund.