I'd prefer to talk to somebody who might help receive my Refund. Listed here is some background for you personally
1. I submitted my Refund type and bill for you also it was delivered since I didn't supply the UPC code
2. I called Kitchenaid and talked to some consultant and requested her exactly what the UPC code was. She explained it had been about the container. Although about the telephone using the repetition she went me through wherever the UPC code might be identified. She subsequently explained to create it along and deliver it back again to Kitchenaid using the bill and also the UPC code. I subsequently shipped all of the info back.
3. I acquired another notice from you while I had been absent for a few months stating that you simply required me to slice the UPC code off the container. I subsequently named you again telling you that I simply got the notice since I had been absent and certainly will I ship it today. I had been informed that I had been overdue but to deliver it in to allow them to use me on my problem.
4. Today 12/8 I called and they told me that the case is closed and there is no way I can get my Rebate. I talked to many individuals regarding this with no one is prepared to assist me. Sophia was really curt of the telephone and was less then prepared to assist then I talked to Barbara who had been comprehension but stated there's no body in most of Home Help who are able to help me. She mentioned my disappointment and may comprehend it but reiterated that Kitchenaid won't recognize the refund since the situation is closed.
I'm really dissatisfied that I'll not obtain my refund from Kitchenaid. I actually do realize and consider possession of the truth that used to do not deliver the UPC code initially. Nevertheless when I did so contact and resent it, I did so follow the directions of you customer support repetition which she suggested that I had a need to create it along and deliver it in. At that time I thought I had been ready and also the refund was within the email. I subsequently quit for a few months and was amazed that after I delivered the refund wasn't within the email. I'm sorry the repetition offered me incorrect info for that 2nd mailing and due to that I'd haven't believed that I'd need to send the info a 3rd period. I had been overdue or even the 3rd mailing since I had been absent but once I delivered I named and deliver it for you instantly.
The corporation makes it so hard to really get your refund. It's stated that they create a excellent item however they possess the toughest customer support.
0 comments