The identical as explained by different people. The dreadful 'place' noise, dark image with ongoing music. Three phonecalls with H.P. First technology stated these were conscious of the issue, however they were no further changing the component. The 2nd technology stated that they did attempt to contact people, but did accept me they didn't necessarilly contact everybody. The 3rd, was a Mature Case Director, and so I named 877-917-4380, ext. 79 and talked to some guy called Justin. I should state, I'm extremely dissatisfied in the customer support I obtained from him. I came across him to become exceedingly rude. I described the problem and mentioned that H. Pis tech support team had simply explained they were conscious of prior issues with the PL4260N but he explained H. P weren't conscious of any issues which I "couldn't have a much my tv set at no cost." I mentioned, that like a customer, when the item I introduced was defective, then certainly it'd be the maker's obligation to correct it. Furthermore, I stated that the TV was advertized to possess 60,000 hours of show period. I stated, even when I'd viewed T.V. For twenty four hours each day, seven days per week for 4 decades, there's nevertheless roughly 25,000 hours of show time left. Justin then rudely explained that my math was incorrect which I'd acquired more than 200,000 hours of viewing period therefore the item was not defective! Third, I requested for an address of the criticism division, to which he responded, 'this is issues.' I mentioned I needed an address to ensure that I really could place my issues written down and that I was informed, 'it is on the site.' I stated that used to donot possess the site accessible and that I would such as the tackle but he'dnot provide it in my experience. I delivered a notice of criticism to H. Pis boss plus they responded asking me for my serial number. I replied, to that we obtained a phonecall from the woman who couldn't reply my concerns and who explained there was nothing they might do as my serial number was not within their 'variety' of figures, required recognition. I'll never purchase from HP again.
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