Usacomplaints.com » Electronics and household app. » Complaint / Review: Buy.com - Bait-and-Switch advertised 128GB SSD, recieved 32GB SSD, will not correct orde. #582352

Complaint / Review
Buy.com
"Bait-and-Switch" advertised 128GB SSD, recieved 32GB SSD, will not correct orde

Placed order for Imation 2.5" M-Class SATA II 128GB SSD 4 3/10

I recieved 32GB SSD.

Called and reported wrong shipment on 3/11. Asked for replacement. Shipped RMA back to Buy.com. Called back approx. 4/12 to find out where replacement was. 48 hours later got a call back that the shipment is coming. E-mail notice for replacement shipment of 128GB SSD recieved on 4/13 evening.

Recieved 32GB SSD again. Called and asked for replacement. Offers $20 discount off of each SSD (ordered 4), or refund of money. I asked for replacement. Buy.com says they made a mistake on advertizement. Buy.com claims there are no Imation 128GB SSD in stock. I search online and find them. Rep. Looks up and finds SSD. Calls back and says they will not replace.


Offender: Buy.com

Country: USA
Site:

Category: Electronics and household app.

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