Complaint / Review
Dell Computer Corp
Ripoff 9 month old computer has gone down 3 times company refused to replace

New computer purchased Jan.'03 has been out of service three times since then, each time longer.

Fixed the first time after a week. The second after 3 weeks. Now going on 2 months they have not been able to fix and refuses to replace unit.

They told me in e-mails a few times to open unit and try to find out what was wrong. Since I have a service contract for three years and am not qualified to work on computers I refused.