Usacomplaints.com » Electronics and household app. » Complaint / Review: Gateway (the computer company) - Please Honor Your Extended Service Contracts - Extended warranty service. #524784

Complaint / Review
Gateway (the computer company)
Please Honor Your Extended Service Contracts - Extended warranty service

I bought the 3 year extended warranty service when I bought the $2,500 Gateway CX200X.

Now that I need the fan replaced because the unit overheats and shuts down, they tell me they have sold the service agreements. The company they sold the contracts to is apparently in bankruptcy. The most frustrating thing is that Gateway employees still hand out the 3 phone #'s form MPC that have been disconnected for months.

Bad karma is coming your way Gateway, far more so than any amount it would have taken for you to HONOR your agreements.



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