Usacomplaints.com » Electronics and household app. » Complaint / Review: Jenn-Air - Poor customer service. #524701

Complaint / Review
Jenn-Air
Poor customer service

After one successful fix to the $1600 slip-in variety, exactly the same component, the control cell, numbers 7,8, 9 and 0 quit functioning. After two support calls, two distinct support phone costs and numerous calls to Jenn Air customer support (if that is the things they demand it's named), I had been educated that the component was no further manufactured, because of faulty problems they've been struggling to correct. Your 7-year youthful stove was ostensibly today garbage, because it is unrepairable. The very best the Whirlpool Corp (operator of numerous good manufacturers for example Jenn Air, Maytag, Amana, KitchenAid, and Roper) might do is provide us 20% from our next purchase

It was after several terrible encounters using their team about the telephone, including their rejection to move this up to supervisor, actually showing my spouse she'd not move the decision

I'd never buy another equipment, regardless of how little or cheap, from the businesses underneath the Whirlpool Corp and might highly encourage one to do exactly the same.


Offender: Jenn-Air

Country: USA   State: Michigan   City: Benton Harbor

Category: Electronics and household app.

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