Usacomplaints.com » Electronics and household app. » Complaint / Review: Musician s Friend - Sent Used/Burned Merchandise. #523034

Complaint / Review
Musician's Friend
Sent Used/Burned Merchandise

On April 4th of this year, I purchased 2 Chauvet HTI replacement Halogen Bulbs for a pair of DJ lights that were on sale for $92.07. Knowing that this sale was a bargain, I made the purchase. I had no need for the Halogen bulbs at the time since I wanted to buy them in case that the ones I had in use burned out.
It turns out that I when I needed them (This past Halloween, I had a party to do). I opened the halogen bulbs to replace old ones. To my surprise they were Burned/Blown. I couldn't believe that someone actually was that bald. I called Musician's Friend the next day in order for them to resolve this issue. I have been buying stuff over the Internet for the last seven years and I never had a problem or had to return anything. Since this is a highly rated online store I thought they would be more understanding of the situation.



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