Usacomplaints.com » Electronics and household app. » Complaint / Review: Bill Smith Appliances - Sold us a 2 year warranty that was really one extra yea. #517863

Complaint / Review
Bill Smith Appliances
Sold us a 2 year warranty that was really one extra yea

We bought a Sony Wega 50" television from Bill Smith in Ft. Myers Florida in June '07. The cost was roughly $2000 such as the 2-year warranty. Sony provides a 12 months mfg.'s guarantee. (the two year expanded will be a great expense to include on.) We believed and were resulted in believe we'd a-3 year guarantee. Today 24 months 4 weeks later our image is inexperienced. We named Bill Cruz support to determine what might be completed plus they stated our guarantee was up and we had a need to buy a $265.00 lamp. We did and also the image appeared ideal for about 7 days after which it switched much more inexperienced and nearly unwatchable. This time around we investigated this design online a there is a-class action suit pending and approximately. 1500 customers, previously couple of months, have experienced their funds returned for them from Sony. We named Sony and since our design includes a gold frame in the place of a dark body, it had beennot incorporated. Despite the fact that the particular television elements are the identical. We subsequently appreciated our 2-year warranty from Bill Smith. They reveal: "the First years guarantee with sony and Bill cruz work in the same period. And so I asked my salesman, Shane, and he could not tell me-any actual definitive distinction. And so I TRULY just had a-one year warranty. He didn't accept that, but could not supply much better cause. Therefore he explained I had been demanding his ethics. I believe he got it therefore individual since he learns exactly the same criticism from time to time. Therefore DON'T store at Bill Smith in Ft. Myers Florida. They've NO ETHICS plus they DECEIVE there faithful customers. (I'd bought a machine and dryer from their store previously of course if I recall properly, we'd a bad odor from the machine and visited the shop and have the sales team if it has been an issue with front-loading units and many of these swore they heard about any such thing... 7 days late, my income man Shane calls me and claims they obtained some chemical cleansing packages to set up the leading loaders so that they wont smell. Our issue is: why they never heard about anything after which all the unexpected there's a repair it I REALLY COULD PURCHASE?) I think you notice what I am saying. Never a right solution at Bill Smith in Ft. Myers Florida. Dont trust their term. They understand not the things they talk. Our $2000 television is useless and thus was my 2-year warranty.


Offender: Bill Smith Appliances

Country: USA

Category: Electronics and household app.

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