Usacomplaints.com » Electronics and household app. » Complaint / Review: TracFone - Poor service. #515902

Complaint / Review
TracFone
Poor service

The costomer service is just so poor. They kept me on the phone for over 180 mins just to change my phone number to a new phone. They told me my phone number did not exist even though I was talking to them on it! The all my data wrong and somehow it was my problem that their datbase was all messed up. I asked to be reimbursed of the time on the phone with them and they would only give me 30 mins, after a supervisor comitted to the full amount. The company will not answer emails and I have had there staff hang up on me or just disconnect trying to Tx a call three times. Get your pre=paid service somewhere else!


Offender: TracFone

Country: USA
Site:

Category: Electronics and household app.

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