(Prior to installation day)
I contacted Cory Cannon first to do a price comparison. He was eager to help and sounded willing to work with me on completing the project which was a simple television install above a fireplace. Several days prior to the installation I told him I was new at this and it was my first tv install on a wall. I explained at this time how I would like to see this television hung and where the equipment should be mounted, he said "Oh that's not a problem". Wow...
(Installation day)
At home sick and unable to walk around much Cory and his "other team member" Linn Griffin show up 45 minutes past there scheduled time to show. They get right to work though drilling holes and looking busy. After many holes are drilled in the drywall he says "uh oh problem" he grabs me from out of my office where I was sitting and says we'll need some electrical work done because he isn't licensed. There goes another $190. He says he'll at least provide an electrical extension cord. "blah". He then says he has to run to the hardware store because he forgot something. — 2 hours pass — He comes back and get back to work, meanwhile his cell phone going off every 5 - 15 minutes which is apparently his girlfriend calling. At the end of the night he tells me the cable tv will not work and that he thought I was hiring a tv installation man to come hook it up. I said "Yea I hired you Cory"... He said he could make my tv work for an additional cost which was by the hour. I said look fellas this isnt working out. Cory said "I don't like the way you're talking to me" and began unplugging everything and rapidly taking down equipment cabling saying "you just never had the money to pay me". At which time I went to the office to get the check I had written yesterday to show him I had intended on paying him the whole time. He leaves angrily.
(After installation day)
So today I wake up still sick and not thrilled about holes in my walls all over the place. I look down to the pile of equipment Cory had left stacked on itself and the DVD tray is broken. I called Linn Griffin and he has Cory call me. Cory says "I didn't break that and I'm not responsible for it". I told him he was acting unprofessional and that he should do something about the issue. He told me " but I don't have to though".
(In summation)
Over all these people are scam artists, they bring up hidden fees when it's too late to go back and make any other decisions. They broke a $400 LG network blueray player tray and didn't care. They left my walls in shambles and laughed at me.
Do not use infinity media. Do not contact cory cannon or his associates. You will regret this decision.
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