I am a customer of LG Electronics using refrigerator and microwave from your company. I purchased the Refrigerator in 2004 but find problem today regafrding cooling. I lodged a complaint with LG customer care and to my shocking surprise, the complaint was forwarded to Perfect electeronics asnd their rep. Visited my home posing as LG Engineer, purported to have replaced the items, charged Rs. 2100/- whereas the problem has not yet resolved. I would like you to find out the nexus between customer care office and pvt operators to avoid any reputation loss to LG Co. I am taking this issue with Consumer cell also.
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