Usacomplaints.com » Electronics and household app. » Complaint / Review: A&E Factory Service - Poor Customer Service. #511191

Complaint / Review
A&E Factory Service
Poor Customer Service

I planned a Sunday visit to possess my dishwasher fixed. A component needed to be requested, therefore a scheduled appointment was put up for that following Saturday. The following late Friday morning, I obtained an extremely complicated voice-mail communication on my mobile phone. I thought I noticed "dishwasher, " but, even though phone-line was good, the owner created not the smallest try to be recognized. He competed through his telephone concept as though the immigration authorities were warm on his path. Additionally, his telephone number was plugged, and so I couldn't return the phone call at that time. After returning home from function, I examined my compensated-in full bill and named A&E Factory Support. [Note: They just record a nationwide call-center, and so I couldn't lookup a local quantity, despite the fact that they are doing have an address due to their nearby, uh, specialists.] Something guy couldn't come 24 hours later in the end, I had been informed, and since I have need to function the next Wednesday, it'll be-at least per month per month since my preliminary phone to possess my dishwasher fixed. Contemplating my choices, I requested to possess my money returned, and that I might obviously return the components, but that might be difficult, I had been informed. How can A&E Factory Support have the ability to remain in company?!


Offender: A&E Factory Service

Country: USA   State: Texas   City: Dallas

Category: Electronics and household app.

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