Usacomplaints.com » Electronics and household app. » Complaint / Review: AT&T cell phone - Cell Phone Contract Cancellation. #507707

Complaint / Review
AT&T cell phone
Cell Phone Contract Cancellation

I registered to get a 2-year agreement with AT&T. During California on holiday, I really could get no support. After I returned home, I went in to the nearby AT&T where I'd bought the agreement/telephone and informed them-they should be missing cells in California. They (the client support employees) looked over one another and sniggered while stating, "Hello, she believes we-don't have sufficient tissues." Another one laughed at me. The man switched back again to me and stated that they've probably the most tissues of any supplier and also the difficulty was that I'd a cheap deal. I inquired easily might update the agreement when I was preparing more journey plus they explained I had been essentially caught using the telephone agreement for that next 1 5 years. I expected them what I really could do plus they advised me that there is nothing. Therefore, I thought the simplest way was for me personally to pay for the $150 early termination charge and turn off the telephone and obtain a brand new improved agreement. I returned towards the same location and informed them I needed to turn off the telephone. They explained I really couldnot get it done personally, I'd to contact the 1-800 number. Therefore, used to do plus they explained they mightnot manage it within the telephone I'd to complete it online and also to have my statement regional for research. I did so this plus they explained they mightnot manage it online I'd to contact the 1-800 number. I called back plus they stated I'd togo in to the shop to get this done; around and around and about I went — and that I had witnesses with me every time I attempted to stop the agreement. Lastly, I noticed I had been getting nowhere and so I went into Radio Shack, bought 3 telephones for myself, my boy and my spouse. Used to donot spend the AT&t-bill plus they turn off the telephone. But, the billed me the first termination charge, the initial statement, a late fee and that I have no idea what else. I declined to pay for these additional costs, I stated I'd spend the first termination charge (though it has become nearly 6 decades later and also the agreement went out). They switched it to an assortment company, it us today up over $500 and that I WOn't spend it. They've very calling me and maintain switching it to new debt collectors. They'll create the traditional 1st phone so when I let them know to not contact me again the transform it to another collection company. I understand of another person this occurred — AT&T seems that after they obtain paws into you they keep you! — they POSSESS you!


Offender: AT&T cell phone

Country: USA   State: California

Category: Electronics and household app.

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