Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears Kenmore Elite Fridge - Lighting stays on. #501849

Complaint / Review
Sears Kenmore Elite Fridge
Lighting stays on

I bought a Kenmore Elite Group fridge nearly 3years ago. It's design # 795.77563600 and price roughly $2300. It worked great until about twelve months before. It ceased operating and offered the error message IM FF. The guide was no aid but after studying on the web I came across the FF was for fridge lover. The issue was that ise develop had triggered the fridge lover to prevent switching. This had occurred to some number of individuals and also the repair was to utilize a hairdryer to defrost the rear of the refrigerator. I've needed to do that an overall total of 3 times since May of the year... This really is frustrating and clearly a style mistake on LGis component (this design is perfect for Sears by LG). Though it's been frustrating and annoying I've existed with it.

A couple weeks before I obtained a notice witha look for $3.55 from LG detailing the power using the refrigerator have been misrepresented which thia was a check to protect the typical price of the distinction between your reported energy-use and what it really uses. They'll plan a to fix the power utilization and certainly will deliver annual inspections aswell. I've yet to get anyhting about once the change may occur. I'm an acceptable individual therefore I approved this issue also. I've not banked th check however when I am only a little cautious to do so since whenever you would you are delivering LG and Sears from every other statements to that the cost applies. I had been considering it however todaysomehitng else occurs.

I opened my refrigerator and may smell a burning plastic odor. Following a small analysis I came across the lamps are now actually outstanding on within the inside of the refrigerator. They'd gottne so warm the plastic encompassing the lighting housing had started to soften, and of course that my fridge was operating at total capability constantly to fight the additional warmth which was being created within the refrigerator. I once more considered the web and also have unearthed that this really is a continuing issue with several LG and Kenmore Elite refrigerators. I'm not by yourself, actually several disappointed and furious customers for example myself have published about that. This seemingly have been an issue for LG because they really had a recognition for refrigerators withe the exact same issue in 2005.

And So I contact Sears... They obviously are extremely sorry and you will be pleased to deliver somebody out to my house to correct it for $75 as well as the price of components and work or easily purchase a twelve months guarantee for $261... Neither which are appropriate for a clear manufacturer problem. I then contact LG because the modrators on these panels have noticed that Sears might market th product but LG makes it so that they must be the types who supply the quality towards the issue. Nicely huge shock LG claims it ought to be included in Sears. Within the notice using the previously discussed check from LG they suggest that the anticipated useful existence of the item (ie. The refrigerator they created) ought to be about 14 years. Hmmm... This really is not even close to the three years I'm receiving.

I noticed chat on a single or two sites in regards to a feasible class-action suit which I'd be pleased to join at this time. These refrigerators are clearly coated in style defects as well as downright harmful as some have trigger little shoots because of the lighting issue. Exactly what does Sears and LG plan to do about that??? I anticipate a solution when I proceed to find the web, create calls and create emails about that problem till I acquire some quality.


Offender: Sears Kenmore Elite Fridge

Country: USA   State: Oregon

Category: Electronics and household app.

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