I'm writing for you having a difficulty I've about an upright Kenmore fridge which was bought in regards to a year-ago, along side a long warranty. Our child and household found visit me from Florida, I reside in Nebraska, to enjoy my 71st. Birthday. Understanding these were arriving I filled on a few meat roasts, fresh vegatables, and deserts, two icecream cakes, and three gallons of icecream. It was completed about fiveapproximately times before they came. The morning-after they got below I popped the fridge door to get rid of among the roasts for lunch that evening, and immediately got physically sick. The odor was overwellmeaning undiscribable. Sometime between placing the meals within the fridge, and getting the meals out the freezer quit operating, and also the red-light never went off caution me of the difficulty using the device. The fridge was moving with live MAGGOTS and undoubtedly all the food was BAD. Happy birthday tome. Thank heavens my loved ones was below to get rid of the meals, since I understand I really could not need washed it out myself. Exactly what a fantastic homecoming present I gave them. I acquired about the telephone and named SEARS HOME PROVIDERS, 24 hours later something technology reached my house and examined the system. He advised me of the issue that was a CIRCUIT-BOARD CONTROL DEVICE disappointment. He advised me the system could be changed totally free since I have had the warranty protection onto it. I expected him if there is an opportunity the fridge might be changed, I actually donot believe I'll actually have the ability to obtain the odor or even the picture of these maggots out-of my recollection. He named his boss and questioned if it may be replaced, his boss stated no, and also the two others that had exactly the same control screen replaced, were informed to maintain the fridge door opened and set magazine along about the base ledge plus some baking soda along with the document, and finally the odor might disappear. He was not certain of just how long it'd consider, perhaps many weeks. This really is one reason I'm composing this criticism for you the Sears Co. If it was an isolated event, I'dnot be as annoyed when I am, I'd be producing for you and requesting an upgraded fridge. But understanding since two others had the same problem using the same Kenmore fridge Design#25326432100, Serial#WB64323390 within the same common section of Nebraska which makes me wonder if perhaps there's some form of produceris downside that Sears understands nothing about, or it's recognized by Sears, plus they arenot allowing everyone conscious of the issue, due to the price of changing the devices towards the probility of a large number of homeowners. I'm a widow, living alone, on the Social Security money. Our late spouse and myself have now been faithful Sears clients because the early 1960's. Every hand tool and energy tool that people have possessed is a Craftman's device, nearly every house equipment is a Kenmore manufacturer, our mowers, our sneakers, our garments, our televisions, as well as a lot of our animals were bought at Sears, our kids, and grandchildern are holding about the custom, by buying Sears items.By composing this notice for you I'm optimistic you will do the best point and substitute the useless (I Will never utilize it again) Kenmore Upright Fridge having a completely new fridge, therefore the custom may carry on with me and my loved ones.
Rose M. Hill
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