Usacomplaints.com » Electronics and household app. » Complaint / Review: Cricket Wireless - Customer Service. #497058

Complaint / Review
Cricket Wireless
Customer Service

Cricket wireless I have been with them over 9years and it seems like every time they rip me off they say I owe more then I do or you get some forner that cant explane the bill or you get some one state side that cant explane what the charges are or if you have a bridge pay and you need one more day because you have not received your pay check yet worst thing is if you need that one day they will not do it.

Ive tried to explain that i need that one day because I have major medical problem and i need the 911 i have seizures and if my wife needs to call for EMS we cant because when they shut the phone down no 911 the customer service rep told me to bad and i asked for their name they told me none of my business I asked if i could talk to a supervisor they told me No

So i hung up and called back and got some one Elsa and they put me on hold for hour

Finally got a supervisor who told me I cant help you!!!

So the next day I e-mailed them and 5 days latter because i threaten to go the the az attorney gen. And the Fcc at that time they still would not help me and hung up on me. So now i complained to the bbb and the attorney gen and the fcc I agree with what some one said on this site class action suit


Offender: Cricket Wireless

Country: USA   State: Arizona   City: Phoenix

Category: Electronics and household app.

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