About 90 days ago I purchased a cell phone for my husband off of Ebay from Bid Allies (VexWire). When I received the phone it was beat up and didn't work.
I contacted BidAllies about the phone and asked for a refund but they told me to send it back and they would immediately ship me another phone.
I started a complaint with PayPal because I always use PayPal when buying anything off of Ebay. You only have 45 days to escalate a complaint to a claim. But it took over 45 for me to receive the replacement phone. Which also was broke and didn't work. So I didn't escalate the complaint to a claim, because I honestly felt that BidAllies was trying to work with me.
Well, to make a long story short, I have received 4 different phones from this company, one of which wasn't even the correct kind of phone, and they were all broke! The last phone I received was supposed to be brand new and looks new, but is unusable because the microphone doesn't work on it. BidAllies still refuse to give me a refund because it's been over 80 days since the sale of the first phone, which is their fault not mine.
So this nightmare has been going on for over 90 days with BidAllies dragging their feet so they don't have to give me a refund. But I have turned them into the Better Business Bureau, PayPal and Ebay.
Buyer BEWARE!!
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