I named the 800-number about the front of my user guide for my Whirlpool Top-Running Machine and required support. The A & E Factory Support specialist turned up, looked over the problem signal on my washer (F71) and advised me that I required a brand new mother board computer component for my machine. He proceeded to produce me off the part number and also the price of the component, $487.44. I advised him that before he turned up I talked with Whirlpool plus they were prepared to provide me a-50% off the components, I also advised him that I'd purchase the component from Whirlpool after which contact him back out. A & E billed me $70 for that analysis and advised me that after they returned out to set up the component/repair the problem that I'd be charged another $93 for work.
After I called Whirlpool to-order the component, they advised me the unique price of the part was $234.52. I advised the good child at Whirlpool That The & E would cost me $487.44, which is really a 100% mark up. The person at Whirlpool desired me to deliver all the info to ensure that he is able to record A & E for overcharging their customers and fundamentally Whirlpool's clients.
Once The next specialist From The & ELIZABETH arrived, he place in the brand new mother board computer component and also the machine began working but just for a bit. A signal of F70 got up, he done it a bit longer and explained that I needed another pc part which it'd be $345 for that next component, I advised him that I'd contact Whirlpool and purchase the part from their store Just Because A & E jacks up the buying price of their components by more than 100%. The specialist did not cost me for that next phone since as he set it, I simply identified another issue.
I called Whirlpool back again to purchase component Number 2 and again talked having a excellent woman, she paid attention to my tale and was really apologetic. She advised me the second component That The & ELIZABETH cited me $345 was just $191.05 from Whirlpool, again A & E is jacking up the buying price of their components with a large border. The good woman at Whirlpool educated me that she would deliver me the 2nd component free from charge and again free second-day atmosphere, she likewise educated me that she would plan another support company in my own region in the future out which Whirlpool might purchase the journey cost, all I'd need to purchase may be the work charge with this particular new organization.
Anyway, hopefully this can help various other people available which have been SCAMMED WITH A & E Factory Support, I'dnot opt for them to service something in my own home when they were the final fix service organization quit in the world. Do not get it done, simply contact another organization!!!
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