I bought an Envision, 17" color monito from Fry's Electronics on 10/13/02 that came with a $65.00 mail-in rebate. I called Fry's about 9 weeks later to find why I hadn't received the rebate, was tol to wait at least 10-12 weeks for the supplier to process the paperwork (and the credit card co. Can't cancel the sale after 90 days).
Amonth later I called the credit card co I used to make the purchase and the rep. Got ahold of a lady at Fry's, Cust. Service and told her the story on my behalf. She promised to call me back in 24 hours with a response, that never happened. So after several attempts to contact her again I called envision and the rude woman there told me she would have Kevin Kwan call me back, that never happened. Taht was over a month ago. Now, I am considering a trip to pick-up small claims paers to file on Monday. Maybe they'll let me file against Fry's and Envision. Never again.
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