Complaint / Review
Envision
Envision monitor bought at Fry's Scam Fraud No rebate money after seven months Houston

In March, I bought an Envision EN-985 monitor at Fry's in Houston, TX. I mailed rebate in a certified envelope, to be sure that I could prove that they received it. They ackowledged receiving it, but kept saying that the rebate was coming. Now they say that they mailed it, but don't know why I still haven't received it. I am to get another check after another 8 to 12 weeks wait.

I was trying to report them to the BBB in the city of the main office, but Fry's has been no help in giving me the correct phone number. They said they didn't have the address. I worked retail for 20 yrs. I know that they have ALL of the necessary information. And to make matters worse, the monitor is defective!