Was directed to this site through when I was looking for a Nikon S60 digital camera. This site came up as the lowest price, so I ordered the camera and received an email the next day stating that I had to call the 1-800 number to verify my order. When I called, I sat on hold for about 20 mins, and when the phone was finally answered, I began to state the reason for my call to the representative, and he just placed me on hold and transferred me mid-sentence. The guy I eventually got told me that the camera came with no battery and that had to buy one of their 89.00 dollar batteries for the camera to work. I asked them to cancel the order and I returned to the site only to find that it stated in writing that the camera did come with a battery and charger.
I called back to reinstated my order because I was misinformed by the previous representative. The guy that I had previously spoke to said that he was mistaken about the battery after I informed him that I researched the site and saw that a battery was provided. He then decided to tell me that the camera did come with a battery, but it was only an 8 min. Battery! Who the hell provides an 8 min. Battery as a standard battery for their electronics? I knew he was lying, so I asked him t reinstate my order and I would provide my own battery. He told me they would reinstate the order and just set the phone down and left me there. After about 10 mins. Of listening to the representative talk to his coworkers while ignoring me on the other end, I hung up and called back.
I immediately asked for a supervisor when the next rep answered, and he refused to give one to me. He told me that I deserved to be hung up on because I was yelling. He then told me that he was a supervisor and that he would not do anything for me. I asked to speak to another representative, and he refused to comply. He threatened that if I continued to call back he would make sure that he would be the only one to receive my calls so that I couldn't get ahold of any other representative in the call center.
They are appauling and rude. This is the most unprofessional site I have ever encountered. Please do yourself a favor and do not give this company your business.
Cyan06
Colorado Springs, Colorado
U.S.A.
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