Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears - Awful Customer Service/MA. #425517

Complaint / Review
Sears
Awful Customer Service/MA

Without starting the greatest tale on the planet, I'll summarize the criticism below. I purchased a mother for my machine. Sears not just handled me terribly in the last couple of months, they didn't endure their end-of the contract. Our machine couldn't be set. I'd support technicians out often (every additional week, ostensibly) - occasionally changing components, occasionally messing around using the device. It was not fixable. I struggled evening in and day trip with Sears to credit me the $500 voucher they stated they'd give me. After I had been informed I'd ultimately have it, they re-negged. Then I struggled again and first got it. All repetitions I handled were fraudulent, had various tales about plan and process, and ostensibly called me a lier about my device being set. They actually had report that I allegedly put my device out and also the technology could not repair it... Which was a lie. Anyhow, purchase the brand new device, lastly, it gets shipped which is damaged. I'm informed that I'd to simply accept the equipment and that I couldn't get my previous device back. I had been informed that I'd to contact the shop for alternative by two distinct people. A third-person explained I ought to haven't approved the equipment. Truly, that which was I to complete? I contact, obtain a tale, launch the shipping people AND TODAY you inform me I did so the incorrect point? The workers want to get the methods directly. Therefore after purchasing the equipment on 2/10, a missed shipping morning on 2/24 (since it was not about the vehicle), reschedule to nowadays (2/25), I will have to hold back until March 10th." Sorry, that's all we are able to do." I've not had a functional device because the end of Nov. Sears MAs are garbage as well as their support is a whole lot worse. Following this, I'll never actually return to Sears - not really to purchase a sock.


Offender: Sears

Country: USA   State: Massachusetts

Category: Electronics and household app.

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