Purchased a sierra wireless 881U modem through an ebay auction with this company based on the listing "including" a wall charger (payed $25 more then other auctions and their online store based on getting the charger). There is a sierra wireless made charger/dock available for the unit.
I received the unit minus charger and contacted them through email (dec. 6th) (took 3 attempts 2 through e-bay and 1 out side of e-bay before they responded, they do not monitor nor respond to the built in e-mail on e-bay), that i had not received the charger they appologized and said they would send one promptly. I received the charger quickly, or so I thought it. They sent 2 sony-ericson cell phone chargers.
I contacted them again and asked for the charger, they responded they don't have any chargers.
I have asked for a $20 refund as it is less then the purchase.
I do not trust there ability to offer even a refund.
I have full email transcripts and screen captures of their site listing and original auction listing.
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