Do not order products from this company. Must throw out after 3 months of use. Ordered countertop distiller, 'like the one I had for 10 years from Sears.' This comes with '30 day warrantee on electrical; 1 year on distiller unit.'
After 2-3 months of use, the on off switch stopped working. After repeated phone calls, the man there told us to open up the bottom and see if something came loose. Reasonable. When we opened it up, there were frayed wires, broken parts, and looked 5 years old or worse.
Called back and got same kind of rude treatment others have reported. They don't CARE if workmanship shoddy as long as warrantee expired, and would not give me name of supervisor, president of company, anything. They sold me a lemon and were hostile about it, only caring about whether the 30 day electrical warrantee had expired.
It was the most unpleasant experience I have ever had with a supplier. I got 'skunked.'
Looking around for reputable company to purchase same, once bitten twice shy...
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