Usacomplaints.com » Electronics and household app. » Complaint / Review: Blue Proton - Quick to give RMA. No refund/replacement though. #373684

Complaint / Review
Blue Proton
Quick to give RMA. No refund/replacement though

I ordered a Mini SD card through amazon.com. My mistake, I actually needed a Micro SD card. I contacted them and they replied quickly with an RMA. I sent the card back with full details of what I wanted. Told them to go ahead and charge the difference to my credit card. I followed up immediately after sending the card back. I never heard anything back. Weeks later. Still nothing. I sent three additional e-mails. Two through amazon. One directly to them. I received no response, so I left them bad feedback with an awful rating yesterday.

Today, I got an e-mail from amazon with a refund confirmation. I didn't ask for a refund. I asked for my replacement I ordered. Not only that, but it was not a full credit. It seems that my shipping fees were not refunded and I have even been charged a restocking fee. I was credited only $10.20 for an item that was $12.00 before shipping ($16.25 with shipping). At this point, I want all my money put back on my card or the replacement part I ordered.


Offender: Blue Proton

Country: USA
Site:

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google