Usacomplaints.com » Electronics and household app. » Complaint / Review: Walmart - Ilo Televsions - Walmart sold me a defective Ilo TV that blacked out after a year and one month. #369557

Complaint / Review
Walmart - Ilo Televsions
Walmart sold me a defective Ilo TV that blacked out after a year and one month

I purchased a made for Walmart brand TV, ILO, for $217.00, model# CR272IL8 and serial# V28713626 a year and a month ago on September 27 from Walmart in Watchung, NJ. When I got it home and set it up, there were vertical lines before the picture came up and there were splotches of color, yellow on one side and green on the other. It was more noticeable on black and white programs, but I figured this was because this was a new TV and needed time to adjust. On October 24, it blacked out and never came back on. It had blacked out several weeks before a years time was up, but I thought I accidentally pushed the timer button. I could see this happening if the TV were several years old. I took it back to Walmart on October 27. The manager stated nothing could be done because I was 1 year out of my warranty and to call the manufacturer. I did and was told that it may be more to repair than the TV cost, and that my problem seems like an electrical problem within the TV. It sounds as if the manufacturer knows that these TV's are made to malfunction within a year then they claim it's nothing they can do, but they have your money. I purchased this TV at the suggestion of one of Walmart's employees for my children and now they are without a TV.

I will not be a customer of Walmart's anymore and I will be telling friends and relatives not to shop at any Walmart anymore, because I see Walmart is into ripping off the customer.

I want a refund. I would've settled for an exchange for a different TV on October 27, the day I took it back, but after all of this inconvenience, I just want my money back, because I believe Walmart knows ILO TVs are defective.


Offender: Walmart - Ilo Televsions

Country: USA   State: Arkansas   City: Bentonville
Address: 702 S. W. 8th Street

Category: Electronics and household app.

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