I puchased a Quickstream DV/HD unit from this company by spending $ 900.00. The unit did not perform properly. I contacted MCE and they gave me a RA# and I sent the unit back. They say they received it September 10,
2008. There is where it ends.
I am unable to get ANY answer if the unit will be repaired, replaced or anything of this nature. I have talked to almost anybody in this company, Benjamin, Richard, Rich etc.&every last one refers me to "Arnie" which is NEVER in.in my entire life I have not seen this much disregard towards a customer.
They are simply ignoring any call, never return a call even though promised, never answer an e-mail, my phone bill and time spent reach proportions which more and more justifies involvement of a lawyer.
I feel I am totall RIPPED OFF. DO NOT BUY FROM THIS COMPANY!!! You will regret it! This is the MOST incompetent outfit I have EVER dealt with, their incompetence and unwillingness to return the unit I paid for (repaired) or replace it with a new one since still under warranty, borders on FRAUD!!! Because they have my money AND the unit and are not cooperating at all!!!
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