Motorola service is terrable the product they make dont last the motorola krazr k1 has problems and motorola would not tell me where I could get the unlock code if possable they were extremely rude and I told them that the phone was having problems with the message sending comming up every 5 seconds and they told me that they could check that I gave them the serial number and they checked the warranty status and they told me that it was out of warranty wich this phone was boght in august around august 29th and they wouldnt do anything then I herd them hanging up the phone which ment they hung up on me since suncom has been bought out by tmobile they said I would need to buy a new phone or get the prepaid phone kit and put my sim card in and use it. Also the reason I needed the code from motorola is because I had to get a tmobile simcard because the simcard had problems using the simcard phonebook
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