The antennae on my Motorola cell phone model #V235 came unscrewed and was lost. The phone works pretty good without it, but I still want to replace the antennae. The phone is past warranty, so I called Motorola to purchase a replacement antennae. They won't sell me one. They insist that I must send the cell phone back to them to have it replaced. This makes no sense — there's no wiring needed, no cracking of a case, no "service" involved. It's just something you screw into place. Anyone could do it.
Apparently, this is Motorola's way of encouraging you to buy a new cell phone. Well, it worked. I'm buying one — from another company. I will never buy a Motorola product again.
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