Complaint / Review
Circuit City
Awful everything

I purchased a receiver online at CircuitCity.com. I received the item promptly, but although it was the correct model number it did not have what the ad listed said it did. I called customer service and they said to return it to the store. I did and spent an extra $150 in store on a different item, however they would not refund my shipping. I call the customer service back and they say they will not do anything in any form, refund, gift card or other. I have no problems with this if it were my fault, but it is their site that is showing false information. Such a simple thing and Circuit City has lost the rest of my business.